['Privacy Policy\n\nWelcome to our online platform operated by Sterling HR Solutions. We value your privacy and are committed to protecting your personal data while providing recruitment services, employee training and development, payroll management, HR consultancy, compliance, and employment law advisory. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when using our service, including but not limited to:\n\n- Contact details such as name, address, phone number, and email address \n- Employment history, qualifications, and other recruitment-related data \n- Payment details for payroll and service billing purposes \n- User credentials and account information \n- Communications with our team and information exchanged during consultancy sessions \n\nWe also collect certain technical data automatically when you interact with our platform, including IP addresses, browser type, operating system, and usage statistics, to enhance user experience and security.\n\nHow We Use Your Information \nYour personal data is processed for legitimate business purposes, including to:\n\n- Provide and manage our recruitment, training, payroll, and consultancy services \n- Communicate with you regarding your account, services, and updates \n- Comply with legal, regulatory, and contractual obligations \n- Improve our platform, customer service, and develop new offerings \n- Conduct data analysis and business reporting \n\nLegal Basis for Processing \nUnder the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:\n\n- Your consent where required \n- Performance of a contract with you \n- Compliance with a legal obligation \n- Legitimate interests pursued by Sterling HR Solutions, such as operational needs and service enhancement \n\nData Sharing and Disclosure \nWe may share your information with trusted third parties who assist us in delivering our services, including IT service providers and payroll processors. All third parties are contractually obligated to ensure the confidentiality and security of your data. We do not sell or rent your personal information to third parties for marketing purposes.\n\nYour Rights \nYou have the right to:\n\n- Access the personal data we hold about you \n- Request correction or deletion of inaccurate or incomplete information \n- Object to or restrict processing in certain circumstances \n- Request portability of your personal data \n- Withdraw consent where processing is based on consent \n- Lodge a complaint with a supervisory authority if you believe your data is not being handled lawfully \n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our staff receive regular training on data protection and confidentiality.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice and to comply with legal and regulatory requirements.\n\nInternational Transfers \nIf we transfer your personal data outside the United Kingdom, we ensure that adequate safeguards are in place to protect your rights in accordance with applicable data protection laws.\n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance user experience and analyze usage. You can control cookie preferences through your browser settings.\n\nContact Information \nIf you have any questions or concerns about this Privacy Policy or your personal data, please contact: \nSterling HR Solutions \n47 Grosvenor Street, Suite 3B \nManchester, Greater Manchester \nM1 7HL \nUnited Kingdom \n\nWe reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date to keep you informed. We encourage you to review this statement periodically to stay informed about how we protect your information.', 0.00127, 'gpt-4.1-mini']